MEDICAL AND WELLNESS DISCLAIMER

Effective Date: February 17, 2026

1. PURPOSE AND STATUS OF THIS DISCLAIMER

1.1 This Medical & Wellbeing Disclaimer (“Disclaimer”) applies to all access to and use of the digital platform, applications, audio content, AI-assisted experiences, and related services operated by PADMA Dimension Ltd (the “Company”).

1.2 This Disclaimer forms part of, and must be read together with, the Company’s Terms of Use and Privacy Policy. In the event of inconsistency, this Disclaimer prevails in relation to medical, health, and wellbeing matters.

2. NO MEDICAL OR CLINICAL SERVICES

2.1 The Company does not provide:

(a) medical advice;
(b) clinical diagnosis;
(c) mental health treatment;
(d) psychotherapy or counselling;
(e) crisis intervention services; or
(f) any regulated healthcare services.

2.2 All content and experiences made available via the platform are provided solely for general wellbeing, mindfulness, educational, and self-reflection purposes.

2.3 Nothing provided by the Company is intended to, or shall be construed as, a substitute for professional medical, psychological, psychiatric, or therapeutic care.

3. NON-RELIANCE AND USER RESPONSIBILITY

3.1 Users acknowledge and agree that they must not rely on the platform for medical decision-making, diagnosis, or treatment.

3.2 Users remain solely responsible for:

(a) assessing whether the platform is suitable for them;
(b) determining when professional medical advice is required; and
(c) discontinuing use if they experience discomfort, distress, or adverse effects.

3.3 Users must always seek advice from a qualified healthcare professional before making decisions relating to physical or mental health.

4. HEALTH WARNINGS AND SUITABILITY

4.1 Users are strongly advised to consult a qualified healthcare professional before using the platform if they:

(a) have a diagnosed medical, neurological, or mental health condition;
(b) are taking prescription medication;
(c) are pregnant or breastfeeding;
(d) have a history of seizures, epilepsy, psychosis, bipolar disorder, or severe anxiety;
(e) are currently receiving psychiatric or psychological treatment; or
(f) are under the age of 18.

4.2 Users must not use the platform as a reason to delay or avoid seeking medical or mental health treatment.

5. EMOTIONAL AND INTROSPECTIVE CONTENT

5.1 Certain experiences may involve guided introspection, mindfulness, or emotional reflection.

5.2 Such content may be emotionally intense and is not suitable for all users.

5.3 Users must not engage with emotionally challenging content if they:

(a) are experiencing a mental health crisis;
(b) have active suicidal thoughts;
(c) feel emotionally unstable; or
(d) have been advised by a healthcare professional to avoid introspective or meditation-based practices.

5.4 Users experiencing distress must stop immediately and seek appropriate professional support.

6. AUDIO AND SENSORY SAFETY

6.1 Users must:

(a) use audio content at safe volume levels;
(b) avoid use while driving or operating machinery; and
(c) discontinue use if dizziness, discomfort, or distress occurs.

6.2 Users with sensory sensitivities must proceed with caution.

7. CHILDREN AND MINORS

7.1 The platform is intended for users aged 8 years and above.

7.2 Users under 18 must have parental or guardian consent and appropriate supervision.

7.3 The platform does not replace paediatric, educational, or psychological support services.

8. NO CLAIMS OR GUARANTEES

8.1 The Company makes no representations, warranties, or guarantees that use of the platform will:

(a) treat or cure any medical or psychological condition;
(b) diagnose illness or disorder;
(c) prevent disease; or
(d) deliver specific therapeutic or clinical outcomes.

8.2 Any references to “healing”, “transformation”, or similar terms are used solely in a general wellbeing or experiential sense and do not constitute medical claims.

9. REGULATORY POSITION

9.1 The platform is not intended to function as a medical device and is not registered with the Medicines and Healthcare products Regulatory Agency (MHRA).

9.2 If the regulatory status of any product or service changes, this Disclaimer will be updated accordingly.

10. LIMITATION OF LIABILITY

10.1 To the fullest extent permitted by law, the Company excludes all liability for:

(a) physical, psychological, or emotional outcomes arising from use;
(b) worsening of pre-existing conditions;
(c) reliance placed on platform content; or
(d) failure to seek professional medical care.

10.2 Nothing in this Disclaimer excludes or limits liability for:

(a) death or personal injury caused by negligence;
(b) fraud or fraudulent misrepresentation; or
(c) any liability that cannot lawfully be excluded under English law.

11. EMERGENCY SUPPORT

11.1 The platform is not designed for emergency use and is not monitored for crisis situations.

11.2 Users in the UK experiencing a mental health emergency should contact:

• Emergency Services: 999
• Samaritans: 116 123
• NHS Mental Health Crisis Line: 111 (select mental health option)
• Shout: Text SHOUT to 85258
• Childline (under 19): 0800 1111

12. GOVERNING LAW AND JURISDICTION

12.1 This Disclaimer is governed by the laws of England and Wales.

12.2 The courts of England and Wales have exclusive jurisdiction.

13. CONTACT

PADMA Dimension Limited
24 Clifton Road
Harrow, Middlesex
HA3 9NS
United Kingdom

📧 contact@padmadimension.com